Shipping policy

Do you ship worldwide?

Yes! We are pleased to offer worldwide shipping. See shipping costs and delivery timeframes below. 

Do you offer free shipping?

We offer free standard local shipping on all Australian orders over $50. We offer free standard international shipping on all orders over A$300. See shipping costs and delivery timeframes below.

How long will my order take to arrive?

Orders are dispatched either from RIISE's Sydney warehouse or directly from our brands meaning that shipping costs and timeframes will vary depending on origin and destination of your chosen pieces. See shipping costs and delivery timeframes below.

How can I track my order?

When you place an order you will receive a confirmation via email. Once the order has been dispatched (usually within 2 business days), you will receive all tracking details and updates via email.

Shipping Costs & Delivery Timeframes

 Destination Cost Timeframe

STANDARD domestic
delivery

FREE Standard Shipping for orders over $50. $10 for orders under.

2 - 8 business
days for
delivery to
metro locations


7 - 10 business
days for
delivery to
regional locations

Spend over A$300 international
delivery

FREE Standard Shipping



6-27 business
days

STANDARD international
delivery

A$25


6-27 business
days

 

Taxes & Duties

We ship all orders on a DAP (Delivery At Place) basis, meaning all applicable import duties, taxes, and clearance fees must be covered by the customer when the import arrives.

GST & Other Sales Tax Included In Displayed Price

All product prices displayed on the site are shown in AUD, inclusive of GST/other sales tax or similar if applicable. The full amount paid for your order will be refunded in case of return, including applicable GST/other sales taxes. 


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