Items are shipped to you directly from our Sydney headquarters using Australia Post tracked delivery.

Do you ship worldwide?

Yes! We are pleased to offer worldwide shipping. See shipping costs and delivery timeframes below. 

How long will my order take to arrive?

Orders are dispatched from RIISE's Sydney warehouse meaning that shipping costs and timeframes will vary depending on the destination of your chosen pieces. See shipping costs and delivery timeframes below. Please note, the outlined shipping windows are accurate at the time of publishing, but may be subject to change.

How can I track my order?

When you place an order you will receive a confirmation via email. Once the order has been dispatched (usually within 2 business days), you will receive all tracking details and updates via email.

I hate getting unnecessary plastic and packaging with my online orders. Please tell me that RIISE doesn’t do this?

We feel you. All orders placed on RIISE will arrive at your doorstep in a 100% plastic-free packaging suite. Our shipping boxes are made from FSC certified recycled cardboard, and our wrapping papers, cards and stickers are made from recycled materials. Our focus is to keep the amount of virgin resources used to a minimum, and to take responsibility for the entire lifecycle of our packaging, which is why all of these packaging elements can be easily composted or recycled at home. 

Shipping Costs & Delivery Timeframes

Australian Customers:

NZ Customers:

US Customers:

UK Customers:

EU Customers:

Rest of world:

Taxes & Duties

DDP (Delivered Duty Paid)

We ship all orders on a DDP (Delivered Duty Paid) basis, meaning all applicable import duties, taxes, and clearance fees are accurately calculated and charged when you checkout, for a seamless international delivery with no nasty surprises.

GST & Other Sales Tax Included In Displayed Price

All product prices displayed on the site are shown in AUD, inclusive of GST/other sales tax or similar if applicable. The full amount paid for your order will be refunded in case of return, including applicable GST/other sales taxes.