-
Shipping Information
Items are shipped to you directly from our Sydney headquarters using Australia Post tracked delivery.
Do you ship worldwide?
Yes! We are pleased to offer worldwide shipping. See shipping costs and delivery timeframes below.
How long will my order take to arrive?
Orders are dispatched from RIISE's Sydney warehouse meaning that shipping costs and timeframes will vary depending on the destination of your chosen pieces. See shipping costs and delivery timeframes below. Please note, the outlined shipping windows are accurate at the time of publishing, but may be subject to change.
How can I track my order?
When you place an order you will receive a confirmation via email. Once the order has been dispatched (usually within 2 business days), you will receive all tracking details and updates via email.
I hate getting unnecessary plastic and packaging with my online orders. Please tell me that RIISE doesn’t do this?
We feel you. All orders placed on RIISE will arrive at your doorstep in a 100% plastic-free packaging suite. Our shipping boxes are made from FSC certified recycled cardboard, and our wrapping papers, cards and stickers are made from recycled materials. Our focus is to keep the amount of virgin resources used to a minimum, and to take responsibility for the entire lifecycle of our packaging, which is why all of these packaging elements can be easily composted or recycled at home.
Shipping Costs & Delivery Timeframes
Australian Customers:
Cost Timeframe Spend over A$50
FREE Standard Shipping
Domestic:
2 - 8 business days for delivery to metro locations
7 - 10 business days for delivery to regional locations
STANDARD delivery inside Australia FREE for orders over $50, $10 for orders under.
2 - 8 business days for delivery to metro location
7 - 10 business days for delivery to regional locations
EXPRESS delivery inside Australia AUD$15 1-4 business days
NZ Customers
Cost Timeframe Spend over A$300*
FREE Standard Shipping
6-27 business days
STANDARD international delivery (when you spend less than $300 AUD) AUD$25 6-27 business daysEXPRESS international delivery AUD$50 2-7 business days US Customers:
Cost Timeframe Spend over A$300
FREE Standard Shipping
6-27 business days
STANDARD international delivery (when you spend less that $300 AUD) AUD$25 6-27 business daysEXPRESS international delivery AUD$50 2-7 business days
STANDARD international delivery - bulky items
AUD$45
6-27 business days
UK Customers:
Cost Timeframe Spend over A$300
FREE Standard Shipping
6-27 business days
STANDARD international delivery (when you spend less than $300 AUD) AUD$25 6-27 business daysEXPRESS international delivery AUD$50-55 2-7 business days
EU Customers:
Cost Timeframe Spend over A$300
FREE Standard Shipping
6-27 business days
STANDARD international delivery AUD$25 6-27 business daysEXPRESS international delivery AUD$50 2-7 business days
Rest of world:
Cost Timeframe Spend over A$300
FREE Standard Shipping
6-27 business days
STANDARD delivery A$25 6-27 business daysTaxes & Duties
DDP (Delivered Duty Paid)
We ship all orders on a DDP (Delivered Duty Paid) basis, meaning all applicable import duties, taxes, and clearance fees are accurately calculated and charged when you checkout, for a seamless international delivery with no nasty surprises.
GST & Other Sales Tax Included In Displayed Price
All product prices displayed on the site are shown in AUD, inclusive of GST/other sales tax or similar if applicable. The full amount paid for your order will be refunded in case of return, including applicable GST/other sales taxes.
© 2026 RIISE, All Rights Reserved
